When you order a downloadable item, you will be sent, via
email a special download URL, with a custom download key. This download URL is valid for one week, after which it expires. The easiest way for you to get the product you've ordered is to open this special email and click the download URL within the one week period.
If, for any reason, you have problems getting your downloadable product (even if it's after that onw week time period), just send us an email at
sales@ZATZ.com or call us at 321-722-4620 and we'll make sure your product gets to you.
Don't forget: check your email for your download key.